Machine Screw (Metal Thread) - OZSTRUT

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Machine Screw (Metal Thread)

Machine Screw – Pan Head

Machine Screw (Metal Thread)

Machine Screw – Pan Head SS 304

What types of construction hardware do you supply?

We supply a comprehensive range of construction hardware, including high-quality plumbing, electrical, HVAC, and fire products.

Are your products suitable for all types of construction projects?

Yes, our products cater to both small and large-scale construction projects.

What brands of construction hardware do you stock?

We carry a wide variety of brands, all renowned for their quality and reliability in the construction industry.

Can Ozstrut deliver products to my location?

Yes, we deliver across Sydney, Wollongong, Newcastle, Canberra and surrounding areas.

Do you offer any warranties on your products?

Yes, we stand behind the quality of our products and offer manufacturer warranties on all items.

Are there any trade or bulk purchase discounts available?

We offer competitive pricing, with special rates for trade and bulk orders.

How quickly can you deliver goods once an order is placed?

We strive for prompt delivery, typically within a few business days of order placement, depending on location and stock availability.

Do you supply products for specific industries like HVAC or fire safety?

Yes, we supply specialized products for the HVAC and fire safety industries among others.

Do you provide services alongside your product offerings?

Yes, we provide comprehensive services, including technical support and product consultation.

How do you ensure the quality of the products you supply?

We only source products from trusted manufacturers who meet rigorous quality standards.

What measures does Ozstrut take to be an environmentally responsible supplier?

We focus on sourcing eco-friendly products where possible and maintain responsible waste management practices.

Can you provide technical support for your products?

Absolutely, our expert team is always available to provide technical support and guidance on our products.

Can you assist in the procurement process for large construction projects?

Yes, we can help streamline the procurement process with our expert knowledge and wide network of suppliers.

How do I set up a trade account with Ozstrut?

Simply contact us directly and we'll guide you through the process of setting up a trade account.

Can you supply custom products or source-specific items not in your standard range?

We can certainly try. If you have a particular item in mind, please contact us and we will do our best to source it for you.

What are your business hours and are you available for emergency supply needs?

Our standard business hours are from 7am to 4pm, Monday to Friday. For emergency supply needs, please contact us directly.

How do you handle product returns or disputes?

We strive for 100% customer satisfaction. If you're not completely satisfied, we follow a straightforward return and dispute resolution process.

Do you offer any training or certification courses related to your products or services?

While we currently do not offer training or certification courses, our team provides comprehensive product guidance and technical support.

How does Ozstrut stay up-to-date with the latest developments and standards in the construction industry?

We actively participate in industry events, follow construction-related updates, and maintain close relationships with our manufacturers to stay current with the latest products and standards.

What is your policy regarding damaged goods on delivery?

If you receive damaged goods, please report it to us immediately. We will investigate the issue and provide a replacement or refund as per our policies.

How can I know the status of my order?

You can track your order status through our customer service or by logging into your account on our website.

What sets Ozstrut apart from other suppliers in the industry?

Our commitment to quality, extensive product range, excellent customer service, and fast delivery make us stand out.

Can you assist in the design and planning phase of my project?

While we don't directly provide design services, we can certainly provide product advice and technical specifications to assist your design team.

Can I pick up my order from your warehouse?

Yes, we offer a pick-up option from our warehouse. Please get in touch with our team to arrange this.

Can you provide regular supply for ongoing construction projects?

Absolutely. We have robust supply chain management to ensure regular and on-time supply for ongoing projects.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and cheques.

Is there a minimum order value or quantity to place an order with Ozstrut?

No, we accept orders of all sizes, from single units to bulk quantities.

Can I amend my order after placing it?

Yes, but amendments are subject to certain conditions. Please contact our customer service team as soon as possible to discuss your requirements.

Do you offer after-sales services?

Yes, we provide after-sales services including technical support, product guidance, and dispute resolution.

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32 Bearing Rd Seven Hills NSW 2147

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Search for:
Strut Channel + Fittings
Plumbing
Electrical
- Conduit & Fitting
- Cable Trays
HVAC
Hanging Supports
Fasteners & Fixings
Consumables
- Adhesives & Sealants
- Aerosols & Markers
PPE
Tools + Accessories
OZSTRUT Seismic
Tel: 02 9620 9999
Contact
About Us
Download Product Catalogue

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